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Billing

The Billing page on the Control Panel (/billing) brings subscription management, plan upgrades, invoice history, and payment method changes into a single place. Navigate to it from the left sidebar.

Current Plan & Usage

The top section shows your active subscription plan and how much of each included resource you are using:

  • Nodes — number of registered Cloud OS instances vs. your plan limit
  • Users — active user accounts across connected nodes
  • Storage — aggregate storage used by backups and object-storage features

Usage bars update in real time. If any metric is close to the limit, a warning indicator appears so you can plan an upgrade before hitting the cap.

Plan Comparison & Upgrade / Downgrade

The plan comparison table lists all available plans side by side with their included resources and feature flags. Click any plan column for a summary of what changes.

Upgrading

  1. Click Upgrade on the target plan.
  2. You are redirected to a hosted Stripe Checkout page. No card details ever touch the Control Panel server — payment is handled entirely by Stripe.
  3. After successful payment, Stripe fires a webhook to the Control Panel. Your plan is updated within seconds.
  4. The new plan propagates to all connected Cloud OS nodes on their next heartbeat (typically within 60 seconds). No node restart is needed.

Downgrading

  1. Click Downgrade (or Manage subscription) to open the Stripe Customer Portal in a new tab.
  2. In the portal you can switch to a lower plan, cancel, or adjust the billing cycle.
  3. Downgrades take effect at the end of the current billing period.

Upgrading gives you access to new features immediately. Downgrading follows Stripe’s standard end-of-period policy — you keep your current plan until the period ends.

Invoices

The Invoices section lists all past Stripe invoices for your account:

ColumnDescription
DateInvoice issue date
PeriodBilling period covered
AmountTotal charged (currency matches your Stripe account)
StatusPaid, open, or void
PDFDownload link for each invoice

Invoice data is fetched from Stripe and cached for 60 seconds. If you just completed a payment and the new invoice is not visible, wait a moment and refresh.

Payment Method

Click Manage payment method to open the Stripe Customer Portal where you can:

  • Update your credit or debit card
  • Add or remove payment methods
  • Set a default payment method for future invoices

The Stripe Customer Portal opens in a new tab. Changes made there are reflected in the Control Panel on the next page load.

MSP environments

In MSP deployments, the Billing page is scoped to the active tenant. Each client organization has its own Stripe customer record, so plans, invoices, and payment methods are fully isolated. See MSP & Multi-Tenancy for details.


Next Steps